FAQ's
What grind size do I need?
For most brewing methods:
- Espresso: Fine grind.
- Pour-over/Aeropress: Medium grind.
- French press: Coarse grind.
Always adjust your grind size based on how the coffee tastes—too sour means the grind is too coarse, and too bitter means it’s too fine.
How should I store my coffee beans?
I know what you are thinking... but DON'T PUT THEM IN THE FRIDGE! They are happiest when stored at room temperature, in a dry space. Don't forget to use our zip lock to keep the bags as air tight as possible - they like it best that way.
How long does the coffee last for before it goes off?
The sooner you can drink it, the better! Once opened, we would recommend consuming within ten days for optimum taste. If still sealed, up to three months.
When is best to consume my coffee, according to the Roast Date?
We work really hard to make sure our coffee is sent out to you as fresh as possible, so that you're given the choice of when you'd like to make your brews. As coffee de-gasses and rests, it changes in flavour and complexity - typically, coffee shows the most balanced levels of acidity, body and overall flavour after resting for around a week or two - this doesn't mean that you'll necessarily prefer it at this stage!
Can I change my order?
We pride ourselves at Rumblejaks at super speedy turnarounds. Therefore, once your order has been placed, it has likely been processed within a matter of minutes. However it is always worth sending us an email on info@rumblejaks.com to double check!
Part of my order is missing?
We are so sorry to hear that! Please send us an email at info@rumblejaks.com and someone will be able to help! It would be very helpful if you could have a photo to hand of what has or hasn't been delivered, so we can quickly get to the bottom of the issue.
What is an SCA score?
Coffees are tasted, assessed and scored according to strict criteria set out by the Specialty Coffee Association.
In order to assign a coffee a Cup Score, one must be a trained and certified Q Grader.
This requires a serious amount of knowledge and training, and passing around 22 exams in order to qualify. There are only around 4000 Q Graders worldwide (and we are very proud to have one in house!)
These individuals grade coffee with an SCA score of 65 to 90+.
Coffees with a score of 80 and above are classed as speciality, and those with a score of 90 and above are classed as presidential and are few and far between!
What is the difference between a blend and a single origin?
A coffee blend is created by mixing two or more different single origin coffees.
Single Origin coffees come from one specific farm or origin. The purest of pure.